Table of Contents
Last Updated Date: 29/01/2026
Service
The “Service” includes Scirbely’s CV builder, cover letter builder, job tracker, AI-powered CV suggestions, and AI-powered CV content generation, which assist users in getting hired. These services may be modified, updated or relocated at any time. Whether a person uses the services for their benefit or on behalf of a third party, they have a Scriberly User License. Providing the User complies with these Terms, Scriberly grants you a non-exclusive, revocable, non-transferable license to use the Service for your own personal use. The Service is not to be used, copied, reproduced, republished, uploaded, sold, resold, displayed, posted, transmitted, distributed, scraped, reverse engineered, or licensed any content or intellectual property, copyrights and trademarks on the Service without being authorised by us.
Deactivation
Scriberly reserves the right at all times and without prior notice to (1) restrict access to any parts of the Services, (2) terminate access to any part of the Service, and (3) modify or discontinue providing any parts of the Service to a User of all users.
Deactivation
Scriberly does not provide equipment and is not responsible for performance issues related to the equipment used to access Scriberly. Therefore, the user is responsible for paying for the equipment and its functionality. The user is also responsible for all fees associated with internet and cellular services used to connect with the Service.
Our Services
Online CV Creation and Publication
The User can create a CV online using the CV builder. Each CV will have a unique web address (“Online CV ID”). We do not take any responsibility for the content created by the User in their CVs or any content created using AI, as this responsibility falls on the User. The User is responsible for fact-checking and reviewing AI-generated content for accuracy before use.
Online Cover Letter Creation
The User can create a cover letter online using the Cover Letter Builder. We do not take any responsibility for the content created by the User in their cover letters or any content created using AI, as this responsibility falls on the User. The User is responsible for fact-checking and reviewing AI-generated content for accuracy before use.
Job Tracker
The User can track their job application process using the Job Tracker. We do not take any responsibility for content saved in the Job Tracker, as this responsibility falls on the User. We do not take responsibility for any actions or events that occur in the User's job application process, either by the User or the business advertising the job they are applying for.
AI Feature
The user can use AI to generate content:
CV Optimisation - optimise a User’s CV to improve the language
CV Optimisation + AST - optimise a User’s CV to match a job description
Cover Letter Optimisation - optimise a User’s cover letter to improve language
Cover Letter Optimisation + ATS - optimise a User’s cover letter using a job description
Cover Letter Generate - generate a new cover letter using a User’s existing CV
Cover Letter Generate + ATS - generate a new cover letter using a User’s existing CV and a job description.
Within each of these functions, the User has additional applicable features to the AI calls:
Make more content
Make less content
Make more professional
“Is there anything else you would like?” - large text box
The AI requires clear, understandable text to function. If the User provides vague or unprocessable text, content in unsupported languages, or nonsensical input, the AI may fail to recognise the text. In such cases, the function is still considered "called," and the User will be charged the associated Inkcoins without eligibility for a refund.
The "CV Optimisation" and "CV Optimisation + ATS" feature applies only to specific sections of the CV as indicated in the tool's interface. It is the User's responsibility to verify which sections are being optimised before confirming the action.
The "Add More Content" feature is designed to expand on existing data. Best results are achieved when the User provides sufficient initial content. We do not guarantee specific stylistic or qualitative results and will not provide refunds based on a User's subjective dissatisfaction with the output.
Where the AI asks, "Is there anything else you would like?", the AI will attempt to follow instructions to the best of its technical ability. However, complex or conflicting requests may not work as expected.
2. Modifications of Terms
The Terms provided by this document may be changed by us at any time. If the User chooses to continue using the Service when a change has been made, you accept all changes made. If you do not accept the updated Terms, you should stop using the Service. We notify you of any significant changes to this document at least 7 days prior by posting the updated Terms to the Site by sending the User an email. The User can see when the Terms were modified by the date provided at the top of the document. If you choose to unsubscribe from our mailing list, you acknowledge that you may not receive these direct email updates regarding new features or modifications to our Terms and Conditions.
The Service detailed in this document may be changed at any time. If the User chooses to continue using the Service when a change has been made, you accept all changes made. If you do not accept the updated Terms, you should stop using the Service. The User can see when the Service was modified by the date provided at the top of the document.
Correcting typos, errors and updating hyperlinks isn't considered a change to these Terms unless these corrections affect your rights or obligations. This won't require prior notice unless it affects your rights or obligations. We will only make significant changes for valid reasons.
Reasons for Modifications
We may change these Terms for reasons including, but not limited to:
Complying with new laws or regulations.
Fulfilling obligations from court decisions or administrative bodies.
Implement security measures to prevent illegal use, point out new risks, and protect User data.
New technical or technological which influence changes to the functionality of the Service.
The technical conditions or systems used to provide the Service.
The development or introduction of new services and features.
The enhancement of User experience.
Changing payment rules and the change of price of paid features
Correcting typos, errors, and updating hyperlinks.
Amending invalidated provisions of the Terms.
Performing necessary maintenance and technical intervals of the Service.
Discontinuing the Service or parts of the Service.
Implement changes in the policies of mobile device platform providers.
3. Privacy Policy Integration
This Service is subject to our Scriberly Privacy Policy, which explains how we collect, use, and share user information. By using this Service, you acknowledge that you have read and accepted the Privacy Policy.
4. Intellectual Property and User Content
Fees
To access certain Services provided by Scriberly, you need to pay a fee to gain in-app currency called Inkcoin. Before spending Inkcoins, the User will be presented with a menu detailing the specific action (e.g., 'Refine' or 'Optimise') and the associated Inkcoin cost. By clicking to confirm, the User authorises the immediate deduction of Inkcoins from their balance.
We reserve the right to change our fees without explanation. If we change the price of any fee to use the Service, we’ll notify you 1 day before the change is activated. No action is needed to agree with the change. If you disagree, you can close your account or stop buying more Inkcoins, as described in the Deleting or Deactivating Your Account section.
All purchased Inkcoins are valid for a period of 18 months from the date of purchase. Any Inkcoins not used within the 18-month window will expire and be removed from the User’s account without notice or refund.
By confirming an AI action in the feature menu (e.g., clicking 'Refine' or 'Optimise'), the User acknowledges they are committing to an AI function call. Because system resources are consumed immediately upon this call, the User will be charged the designated Inkcoins regardless of whether the AI output meets their expectations or if the input provided was of poor quality.
Payment Processing
Scriberly may use third-party services, like Stripe, Google Play and Apple Pay, to process your payments for the Service. These are considered Payment Processors, who handle your credit card details according to their privacy policies.
By providing your payment details when paying for Scriberly’s services, you agree to us sharing your details relevant to payment processing with the Payment Processors, and you acknowledge that you have read and accepted their terms and conditions. You agree to provide valid, up-to-date, and complete payment, as well as the contact and billing information required for the payment.
How your credit card charges and credits are processed depends on your agreement with the Payment Processor. You agree to be bound by the terms of the chosen Payment Processor, which may change over time. If you are paying from outside the UK, you may be subject to foreign currency exchange fees or a difference in prices shown on the website, depending on where the payment method was issued. We are not responsible for these additional charges, and we will not compensate you for them. The User will not be able to receive Inkcoins until the payment has been fully processed.
Refund Policy
Except as required by law, once the User has paid for Inkcoins, you will not be eligible for a refund. Users shall only be entitled to a refund in instances where they believe they have been overcharged, excluding any additional fees arising from overseas transactions as outlined above. If you believe that you have been charged in error, please contact us. Disputes regarding payment processing must be directed to the relevant payment processor, as we are not responsible for errors caused by third-party services. When the User purchases Inkcoins, they request immediate performance and waive their right to a 14-day cooling-off period under the Consumer Contracts Regulations 2013.
To contact us regarding your refund request, please contact us with the subject titled REFUND and an explanation to support@scriberly.com.
Free Trial
New Users may, but not always, access to complimentary Inkcoins upon registration. The specific number of free Inkcoins granted will be as advertised on the Site or within the Application at the time of registration. These Inkcoins are provided for the User to trial the Service; once they have been consumed, the User will need to purchase Inkcoin packages to continue using AI-powered features.
Coupons
Scriberly may, at its sole discretion, issue promotional codes or coupons that can be redeemed for Inkcoins or discounts on Inkcoin packages. Unless otherwise specified in the specific promotion, coupons are limited to one per Registered User, are non-transferable, and cannot be redeemed for cash or credit. Each coupon or promotional code will have a specific validity period; once this period has lapsed, the code is void and cannot be reinstated or exchanged. We reserve the right to void, cancel, or modify any promotional codes or coupons at any time without prior notice if we suspect fraudulent activity, technical errors, or a violation of these Terms. Any Inkcoins granted through the redemption of a coupon or promotional code are subject to the same 18-month expiration period and non-refundability rules as purchased Inkcoins.
5. Intellectual Property and User Content
Scriberly IP
Scriberly owns all rights to the Service, including any content, templates, modifications, enhancements, and updates, collectively known as ‘Scriberly IP’. These Terms do not transfer any ownership rights of the Scriberly IP to you. Other than the limited express rights granted in these Terms, you do not have any rights in or to the Scriberly IP. The User is forbidden to use, copy, reproduce, republish, sell, resell, display, post, transmit, distribute, scrape, reverse engineer, license or display any content or intellectual property, copyrights and trademarks on the Service without our authorisation.
Trademarks
The SCRIBERLY name, and all related product and service names, design marks, and slogans are trademarks and service marks of Leffler Limited. The trademark ‘Scriberly’ is registered under number UK00004159958. This trademark may not be used, copied, or imitated, in whole or in part, without the prior written authorisation of Leffler Limited.
Feedback
If you provide Scriberly with feedback, comments, or suggestions regarding the Service (collectively, “Feedback”), you agree to assign all rights to that Feedback to Scriberly. Therefore, Scriberly can use your Feedback without any obligation to pay you, give you credit, or restrict how it’s used.
Usage Data
Scriberly may collect and analyse data about how you use the Service (collectively, "Usage Data"). This data is aggregated in a way that doesn't personally identify you. We may also collect other information related to the Service's performance, usage, and underlying systems (including data from third-party analytics tools).
Scriberly may use this information for various purposes, including:
Improving the Service: To enhance existing features and develop new products, services, and functionalities.
Compliance: To comply with legal or regulatory requests.
User Content
As a User, you can upload, post, share, or otherwise make available your content (“User Content”) made through the Service. You are solely responsible for the accuracy of your User Content. User Content includes but is not limited to your account details, CV, career history, educational history, skills, outside-of-work activities, publication details, photos, images, profile entries, posts, queries, career documents, submissions, generated data, and/or any other data you provide on or through the Service. If any of your User Content includes personal data, we will process personal data in accordance with our Privacy Policy. We are not liable for errors, inaccuracies, or omissions in AI-generated content provided through the Service.
If the User decides to use our AI services to generate content, the User owns the final CV or Cover Letter. However, they do not own the underlying AI models or the specific logic used to generate the text.
We reserve the right to remove a User’s content that violates these Terms or is applicable by law. This includes but is not limited to copyright-infringing or offensive material.
We may use the public User Content to enhance our service, market services, personalise site views, or identify or feature popular members. Whilst you retain ownership of your User Content at all times, by making User Content available within the Service, you automatically:
License to use your content - you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, distribute, create derivative works from, display, and perform your User Content in connection with the Service and our business, our successors' business, and affiliates' business.
License to User-provided AI prompts - you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, distribute, create derivative works from, display, and perform User-provided-AI prompts to refine AI features.
Use for Promotion and Redistribution of the Service - We can use User Content to promote or redistribute all or part of the Service, as well as derivative works in any media format and through any media channels.
Modification of User Content - We may modify your User Content to transmit, display, or distribute it across different networks and media or to conform it to the requirements of the Service or any networks, devices, services, or media, including structured data markups for content ratings.
Survival of license to use your content - The license to use your content will continue even if you remove or delete your User Content (as legally permissible). Licenses for forum comments, testimonials, or submissions are permanent and cannot be revoked.
No rights to other content - You only have rights to your own content. You have no rights to any other content or materials on the Service.
Disclaimer Regarding User Content and Liability
Disclaimer: We do not endorse any user-generated content, opinions, recommendations, or advice, and we are not liable to third parties for any user content that violates these Terms, is indecent, harmful, illegal, or infringes on personal rights.
Claims of Copyright Infringement
Intellectual property (IP) rights, including copyrights, patents and trade secrets, which must be respected. Scriberly understands this, and the User should respect this too. Therefore, we have a policy for removing content that infringes on other IP rights to protect creators from having their work stolen or used without permission. We also have the ability to take action against users who infringe on intellectual property rights, which includes suspending access to the service or terminating the user’s account. E may take legal action against users who engage in infringing activity.
If you believe that a user of our service is infringing upon your copyrighted work or IP rights, you may submit a written notification to our email, support@scriberly.com. When contacting us for this, you must include specific information, including a physical or electronic signature, identification of the copyrighted work or other IP properties that are believed to be infringed upon, precise location of the material on our Service of the infringing material, and sufficient contact information to allow us to contact you. You must be authorised to act on behalf of the copyright owner. You will be notified of any content removed or disabled.
6. Dispute Resolution
We believe that disagreements and issues should be handled amicably, so we encourage you to contact us directly in writing at our email address: support@scriberly.com if you have any problems, complaints, or concerns. We will try to resolve the matter informally through direct communication, as this is the quickest and most effective way to address any problems.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms that cannot be resolved through direct communication will be first resolved by arbitration. Arbitration is a way to resolve disagreements outside of court with an independent qualified arbitrator making a binding decision. However, disputes that cannot be arbitrated will be dealt with by the courts of England and Wales, which shall have exclusive jurisdiction.
If arbitration is used, it will be administered by the Chartered Institute of Arbitrators (CIArb) in accordance with their Arbitration Rules, which will apply UK law. Arbitration will be conducted on an individual basis. This means you cannot bring a claim as part of a group action or class-action lawsuit.
If you are not a resident of the UK, we would still prefer you to contact us directly with any concerns. We will try to resolve the matter informally and participate in formal alternative dispute resolution platforms beyond the process described in this document. This informal process does not prevent you from taking legal action in your country of residence if necessary. Please contact us directly if you have any questions or queries.
7. Limitation of Liability
We are not liable for non-performance or improper performance of the agreement resulting from circumstances out of our control. This includes your use of the Account that does not comply with these terms, including uploading and distributing unlawful content or any damages that arise from unauthorised access to your Account. We are not liable to third parties for damages arising from the User's use of the Services that are not consistent with the Terms. We are not liable for any damages caused to third parties as a result of using the Services by the User in a manner inconsistent with the Regulations of the law. We are not liable for content provided by the User as a result of using the Services that breaches the law or the rights of third parties safeguarded by the law. We are not liable for information and materials uploaded, posted or sent by the User. We are not liable or responsible for any failure to perform, such as loss of the User’s data caused by circumstances beyond our control, such as internet failure, governmental actions, or external factors, such as hardware failings, or other circumstances for which we are not accountable, such as third-party actions, including but not limited to circumstances caused by the User. We are not liable for interruptions in service due to events beyond our control, such as natural disasters, other force majeures, or actions of other companies. We are not responsible for indirect damages unless we intentionally caused the damage.
In any event, our liability in executing the contract is limited to actual and direct damages, not to any indirect or consequential losses. Our liability to you for any claims arising out of or related to the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.
8. Account Responsibilities
We provide our users with career-enhancing tools, including CV creation, Cover Letter creation, and storage services (“Core Services”).
Users are required to meet the following technical conditions to access the services:
For our services to be used, the User must have a computer or multimedia device with software that enables them to browse websites and access the internet. The User should also have a personal email address and a web browser (such as Internet Explorer, Chrome, Safari, or Firefox) that supports cookies in line with our Cookie Policy. All Users, including Visitors and Registered Users, must abide by these Terms to use the Service.
Visitors
Visitors are to have restricted access to the Services but may browse the Site in accordance with these Terms. Visitors must become Registered Users to access all Services.
Registered Users and Accounts
To access all features of the Service, the User must become a Registered User. A “Registered User” is defined as a User who has registered an account with us (your “Account”) to our Service. Alternatively, a User can register using a valid account on the social networking service (“SNS”). A User can connect to the Service using the account on the SNS. A Registered User will be able to view and download documents. However, a Registered User will not be able to use AI features unless they have bought in Inkcoins or are using a free trial.
Registration Data
When a User registers for the Service to become a Registered User, the User agrees to provide accurate and true information about themselves in the Service's registration form (“Registration Data”) and update Registration Data if it is no longer up-to-date and complete. The User is responsible for all activities under their account. You are not allowed to share your Account or password with anyone. If the User is aware of any unauthorised use of their password and/or account, they must notify us immediately at support@scriberly.com. We have the right to suspend or terminate any Account or refuse any and all use of Service if we deem Registration Data information is false, inaccurate, or not up-to-date. If we deem your username and password at any time unfit, at our discretion, we can suspend or terminate your account. We are entitled to monitor the User’s username and password in doing so. We reserve the right to reclaim or remove any username.
The User is only allowed to register for an Account for themselves and not on behalf of someone else.
Third-Party Services
If the User chooses to become a Registered User using third-party SNS to access our Service, you must grant us access to your Third-Party Account. You confirm that you have the right to share your SNS login information. By letting us use your Third-Party Account, you confirm that you have the right to share your SNS login information without violating your SNS terms of service. This must not incur a charge of any fee to us or be subject to usage restrictions imposed by the SNS provider.
If the User chooses to become a Registered User using third-party SNS to access our Service, the User accepts that we may access, display, and store, where necessary, information, data, text, and photos in your SNS account (“SNS Content”) so that it is available in your account on our platform.
SNS Content will no longer be accessible through our platform if the SNS becomes unavailable or our access is revoked. The User can revoke our access to SNS at any time through the “Settings” section of our Service.
We do not review SNS Content for accuracy, legality, or non-infringement and, therefore, are not responsible for any SNS Content that we retrieve.
Our Service may contain links to third-party websites or services. We are not responsible for the practices or content of these third-party services.
Acceptable Use Policy
The Acceptable Use Policy (“AUP”) defines the User's acceptable use of the Service. The user must not:
Post illegal content
Post harmful content: defamatory, discriminatory, or fraudulent material
Post offensive content
Use automated tools to access the Service
Exploit the Service for unauthorised commercial purposes.
Phishing
Impersonation someone else
Spamming
Post content that harms or exploits others
Use AI to generate deepfakes, malicious code, or deceptive content.
We reserve the right to remove user content without notice if it violates our Acceptable Use Policy or applicable law.
Accessibility
We strive to make our Service accessible to all Users, including those with disabilities. If you have any accessibility issues, please support@scriberly.com.
9. Termination Rights
Self-removal of CVs and Cover Letters
Users can remove their CVs and Cover Letter from their account by logging into their account and:
CV - Clicking on “My CVs” from the menu on the left, find the CV listed on the My CVs page, and click on “Delete”.
Cover Letter - Clicking on “My Cover Letters” from the menu on the left, find the cover letter listed on the My Cover Letters page, and click on “Delete”.
Deleting or Deactivating Your Account
If the User decides to delete or deactivate or delete their entire account, they must log into their account, click on their profile settings in the bottom left, and click on “Delete Account”. Once the account is deleted, the user loses all Inkcoins purchased through the Application, and these are non-refundable.
Limitations on Deletion and Data Retention
If the User chooses to delete their account, we are obliged to retain logs involving non-personal identifiable information. We maintain the right to archive a copy of your data for record-keeping and internal business use. This archival data is not accessible to you or other users.
We are obliged to retain logs involving non-personal identifiable information. We maintain the right to archive a copy of your data for record-keeping and internal business use. This archival data is not accessible to you or other users.
Account Termination
If the User chooses to request the deletion of User Content, we will make reasonable efforts to remove it from public view, as permitted by law. We reserve the right to delete your account if you violate these Terms. Following account termination, personal data will be deleted within 14 days unless required to be retained by law or for legitimate business purposes
Consequences of Breaches and Copyright Infringement Policy
We do not allow copyright infringements on our platform, and we reserve the right to remove infringing content when properly notified. If we delete your account, restrict access, or discontinue services due to your violation of these Terms or Acceptable Use Policy, any fees paid are non-refundable, including your remaining Inkcoin balance, which is forfeited immediately, and we are not responsible for any damages resulting from the violations, nor will you receive a refund. Please refer to our Claims of Copyright Infringement for more information.